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Twitter meltdown ?

Popehat author, Ken White, has been skeptical that Twitter's censorship of certain conservative figures is actually coming from a place of malice. In response to Yiannopoulos getting de-verified, he wrote:

Big companies, even when run by ideologues, tend to make decisions like big companies, not like individuals. The decision-making looks less cinematic and more cynical. The focus tends to be on branding, but mostly on money-making, avoidance of unpleasantness, reduction of cost, and ease of use. Twitter's line employees are almost certainly disproportionately liberal, and by assigning command-and-control of individual account decisions to them, the impact is probably that evaluations of abuse complaints will have a liberal bias. Similarly, if you make a corporate decision to police harassment (or at least pretend to), and the people doing the policing have a bias, then the results will have a bias. But that's not the same as a deliberate decision to take sides; it's a cost-driven, practicality-driven decision.

See also: 1. Joi Ito: a healthy system probably involves a vibrant Open Web along with for-profit companies and that this balance was important, but how we are leaning away from the Open Web right now.

2. Dave Winer: there's the other problem with ceding a whole content type to a single company. Since you're counting on them not just to store your writing, but also build flow for it, the inclination is to praise them, to withhold criticism. To try to guess what they like, and parrot it. If Medium becomes much stronger, this will be what SEO becomes. We saw that happen before on Twitter, when they gave huge flow to people they liked, and not to people they don't. Now they're being more open about it. Why not? It didn't appear to cost them anything the last time around.

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